Author
Andy Beattie
Managing Director at Dingwall Consultancy Services Ltd
X minute read
In today’s ever evolving business world software applications have and will continue to play an important part in helping businesses thrive. Are you interested in sweating the capability of your investment you have made to date or will make in the future, then please read on……….
There are many different types of software and jargon can often be confusing for end users. ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) are acronyms you may be familiar with however there are many more with wide ranging applications in business.
Using the correct software is very important and provided it is implemented properly can drive many benefits including:
- Efficiencies in process, business delivery and resource utilisation
- Better visualisation of data, driving greater insight into business performance and inform future strategy.
- Greater accessibility to services and information
- Improved sales and business growth
- Greater stability and continuity for businesses, reducing risk of services being unavailable etc.
There are many software providers however the Microsoft family of applications and products are commonly used helping organisations to realise the above benefits and many more besides.
Application of Software
The Microsoft Ecosystem, including ERP (D365 Business Central and Finance & Supply Chain Management) and CRM (Customer Engagement), have many applications in business:
- Full chart of accounts – accounts receivable/payable etc.
- Fixed asset management
- Invoicing
- Capacity planning
- Resource management – including field operations
- Production planning
- Manufacturing capacity
- Warehouse management
- Inventory and purchase control
- Shipment and distribution
- Reporting, analytics and visualization of data
- End to end management of the sales cycle
- Marketing and campaign management
- Appointment booking and job scheduling
- Contact and account management
About Dingwall CS
Dingwall Consultancy Services are a digital transformation consultancy and software implementation specialist.
- We have highly skilled consultants who work closely with our clients and take time to understand requirements and challenges faced before offering detailed solutions.
- We are able to offer a full end to end transformation package which is tailored to the needs of our client taking great care to ensure that solutions deployed are fit for purpose even if that means less opportunity for Dingwall CS – it is about doing what is right.
- We recognise that one size does not fit all, and clients have different requirements.
Dingwall CS specialise in Microsoft Dynamics 365 and our team of consultants have demonstrable experience in delivering global solutions across many industry verticals including Utilities, Customer Service, Sales and Marketing, Manufacturing to name a few.
Our Services
Dingwall CS are able to offer a complete package of services including:
- Initial consultancy and advisory
- Business analysis and requirements gathering
- System design
- Build and development
- Integration
- Training
- Support
The above services are available across the Microsoft D365 ecosystem but in particular:
- ERP – Business Central/Finance and Supply Chain Management (F&SCM), Project Operations
- CRM – Sales, Customer Service, Field Service, Marketing, Project Operations
- Sharepoint
- Power Platform
- Power BI
- Azure Data Factory
